The NSPCC is the leading children's charity fighting to end child abuse in the UK and Channel Islands. They children who have been abused to rebuild their lives, protect those at risk, and find the best ways of preventing abuse from ever happening.

ChildLine is a service provided by the NSPCC. It is the UK's free 24 hour helpline for children and young people in danger or distress. Volunteers take calls about a wide range of problems, but the most common are abuse (physical, mental and sexual), bullying, serious family problems, worries about friends' welfare, and teenage pregnancy. Where possible, ChildLine aims to help children to help themselves by encouraging them to discuss the options that may improve their situation.

Volunteer Counsellor - The purpose of the ChildLine Counsellor (Call Taker) role is to provide services to children and young people contacting the helpline by telephone and via the ChildLine website. This involves trained volunteers responding to children and young people in a variety of ways depending on how they have chosen to access the service.

For a full role description, please click on the ‘Register Your Interest’ button below and fill out the form stating you are interested in this role, and Mary from the Student Volunteer Centre will e-mail it to you. 

Volunteer Counsellor – Childline ask for a weekly commitment of one 4.5 hour shift for a period of at least one year.



To apply simply look below and click on 'Register Your Interest'

We will then contact you with the relevant information such as the application process and contact details, then the fantastic people at ChildLine will guide you through until you are volunteering!

Training provided

Expenses covered by ChildLine

Ongoing support & supervision

Application process can take up to 6 weeks

DBS required/provided by ChildLine

Contact Details

Student Volunteer Centre (SVC)

UoN Students' Union

C Floor, Portland Building

University Park,

Nottingham, NG7 2RD


0115 846 8750


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