Ever look at your bins and can't remember which one needs putting out? Perhaps you've been overwhelmed with rubbish this week and don't know where to get rid of it all? 

It's okay! We've got you covered with our handy FAQs. 


“There’s 6 people in our house and we’ve only got one general waste bin”


“We’ve filled the bin up, what can I do with these extra bags that won’t fit in?"

  • As long as waste is in a black bag and tightly secured (double bagging is a good idea) you can place up to 6 additional bags neatly next to your single green bin for collection. If you have 2 green bins then you are not permitted to add bags next to the bin.


“Our landlord has left bulky rubbish in our garden?"

  • If you landlords is not responding or failing to take timely action and the waste on your property is not your responsibility please report this to community protection on 0115 9152020.


“I can’t wait for bin day, I need to get rid of some rubbish now?"


“Can I go on holiday and leave this waste for my landlord to clear up?"

  • Not a good idea, it might cost you! If there is an identified problem with waste management at your property and the community protection officers cannot make contact with a tenant they will instruct the landlord to clear up. However, this will be at a cost to the landlord and they may re-charge that fee to the tenants.


“What can I recycle in my grey lidded bin?"

  • All the information about what goes in your recycling bin is here:



“What does properly presented waste even mean?"