Frequently Asked Questions (FAQs)

Frequently Asked Questions

General : Where is Student Activities?

Student Activities is located on B Floor of the Portland Building, University Park Campus.

General : How do I use the website to send e-mails?

 

Log on >> Admin >> Send Message

General : How can I book a room?

Rooms can be booked through reception or by sending completed room booking forms to suroombookings@nottingham.ac.uk.

General : Who can I speak to if I still have unanswered questions?

All relevant staff/exec members. See the Who’s Who section on the Committee Area on the website for contact details.

General : Where is the Print Shop and how do I use it?

The Print Shop is in the basement of the Portland Building (A Floor) near URN and Mooch. All committees get 10% off using the Print Shop and anything over £5 can be charged direct to your account (provided you know your account code).

General : How do I order stash?

ADM is our preferred kit supplier

1.	Collect an order form/brochure from Student Activities
2.	Choose your items
3.	Call ADM for a quote
4.	Fill in order form
5.	Go to treasury and get a purchase order form
6.	Fax off purchase order form and order form to ADM
7.	Wait for your order to arrive in Student Activities 
       (would normally be approx 3 weeks)

General : How do we hire the minibus?

You will need to speak to either Nicci or Sue on reception about all transport hire. To drive the minibus you will have to pass a minibus assessment test (which can be booked through reception). Email sureception@nottingham.ac.uk.

General : A committee member is not doing their job properly.  What can we do?

If this is the case then speak to the relevant SU Exec Officer (Activities or AU). They may be able to resolve this

General : How do I book the Venue?

Speak to Graham Newlands (graham.newlands@nottingham.ac.uk).

General : We’ve had some equipment stolen what do we do?

Email Mel Melanie.renwick@nottingham.ac.uk as soon as possible so that she can sort out insurance problems. Mel will be able to guide you in the right direction for the other things you’ll need to do. You may also need to report stolen items to the police.

General : We are planning a trip abroad what do we need to do?

Speak to Jules Lediard (julia.lediard@nottingham.ac.uk) ASAP and at least 6 weeks before you plan to travel.

Memberships : Where can I find Rambling Society?

RamSoc are an Athletic Union Club (confusing we know!) so can be found under the sports listings.

Memberships : I can’t sign up! What am I going to do? Ahhhhhh!

E mail suwebsite@nottingham.ac.uk

State your full name

Student ID no

University e-mail address

Please give details of problems you are having.

Memberships : How do I sign up for Associate Membership?

Former students, non students and University Staff may apply for Associate Membership.
Please read these procedures carefully.

You are a former student of University of Nottingham

Life or Year Associate Membership shall normally be granted automatically to any former Full Members of the University of Nottingham Students’ Union on submission of this application and payment of relevant fee.

• Associate Membership may be revoked by Students’ Union Council at any time
• Associate Membership shall consist of two categories Life and Year
• Associate Membership for life shall require a subscription of £30
• Associate Membership for a year shall require a subscription of £5
   

You are a non student

Associate Membership shall be granted to selected individuals who, in the view of the Students’ Union, under recommendation from an Executive office and affiliated or constituent body of the Students’ Union will considerably benefit the membership of the Students’ Union by their participation in activities, on submission of this application and payment of the relevant fee.

• Associate Membership may be revoked by Council at any time
• Associate Membership shall be for 1 Year.
• Associate Membership for a year shall require a subscription of £5

To join any Club/Society of the Students’ Union, your membership must be supported by the President of that Club/Society who should sign below to indicate this.

Important Note:

The Club/Society President should take this form to the relevant Activities/AU Officer to discuss why the nominee wishes to join the Students’ Union.
Once discussed, the application should then be approved either Activities or Athletic Union Officer.
 

You are a member of University Staff

One Year Associate Membership shall normally be granted automatically to any member of staff of the University of Nottingham on submission of this application

• Associate Membership may be revoked by Council at any time
• Associate Membership is for 1 year only
• Associate Membership for a year shall require a subscription of £5

Please e-mail angela.lee@nottingham.ac.uk she will send you the appropriate form, please return form with cheque for appropriate amount made payable to UofNSU Associate Membership, also send passport size photo. Associate membership card will be sent in the post once completed.

Angela will add your details to the membership database

You can then either join a club/society by paying in with cash or cheque at tills in SA, pay a member of the committee from the club you wish to join, they will have to pay the membership at the tills in SA, but must have Associate member card number. Or send a separate cheque along with application for Associate membership made payable to U of NSU (club/soc name) for the appropriate membership amount (details of prices can be found on the SU Website)

Angela will send card in post Email angela.lee@nottingham.ac.uk for form, or download from SU Website.

Memberships : I don’t have a debit/credit card

You can also sign up to Clubs and Societies with cash/cheque in Student Activities between 10am and 4pm Mon- Fri, B Floor, Portland Building or at Freshers’ and Refreshers Fairs.

Memberships : How can I find out when a club/society meets?

Under each club/society page will be a contact e-mail address. You can ask the committee using that.

Memberships : I have paid my membership fees and nobody has contacted me from the club/society what can I do?

Firstly check your junk e-mail. Secondly contact the society using their e-mail address on their society page. If you fail to get a response then contact Angela (angela.lee@nottingham.ac.uk) who will be able to help you.

Memberships : I want my membership money back

Contact Angela (angela.lee@nottingham.ac.uk). Note membership money will only be reimbursed if there are substantial reasons for doing so (such as the club/society not being active)

Memberships : When and where do I buy tickets for Varsity from?

Students Union reception. And there will be plenty of publicity to let you know when they are available.

Memberships : When and where do I buy tickets from the AU/IMS/Societies Ball from?

Your Club President/Sports Sec will be informed when you can buy these

Treasury : When is the Treasury open?

The Treasury is open Mon-Fri 11.30am – 3pm during term time.
Outside of term time it is open Mon-Fri 12noon – 2pm.
There is a drop in box open all year round Mon-Fri 9am-4.45pm.

See the Treasury page for what you can put in the drop in box.

Treasury : Where are the detailed FAQs?/dt>

The Treasury maintains a separate list of Frequently Asked Questions. Visit the Treasury page and click on the FAQs tab.

STARS : When are the STARS sessions?

Check out the STARS section (under Committee Area) of the website for details of all training sessions.

STARS : What do I do to achieve STARS Silver Award?

To complete your STARS Silver Award 08-09 you will need to:

• Attend Development Planning (at least two committee members must attend together)
• Attend three further training sessions (for each of the three sessions, two committee members are required to attend. However, we don’t require them to attend on the same day as each other if this is unfeasible).

Your three further sessions may include STARS training sessions, bespoke sessions you request just for your group, or other training you are organising for your committee. If you wish to count your own training for your Silver Award, please email sustars@nottingham.ac.uk for a Silver training request form, as we will need to check your training meets the STARS Silver Award criteria.

STARS : What will you get in return?

All of the STARS training sessions are designed to not only give you skills that will help you run your group, but also develop personally. By attending the sessions you will gain vital skills that employers are looking for and gain that crucial head-start in the employability market!

Your group will receive a certificate, and will be publicised as a Silver group online, on noticeboards and at the Freshers and Refreshers Fairs, and you'll get priority stall booking at Refreshers Fairs.

Silver groups will also get priority at the start of the year when booking rooms within the Portland building. Your group will be eligible to apply for supplementary grant funding, and to nominate yourselves for the STARS Gold Award!

STARS : Do we have Silver Award yet?

Elaine Jay will let you know when you have achieved the Silver Award. To find out what you still need to do to achieve a Silver Award then e-mail sustars@nottingham.ac.uk.

STARS : Where can I find forms?

Under the committee section there is a forms/paperwork section where you will be able to find forms. Treasury forms are located under the Treasury section. STARS paperwork is located under the STARS section.

STARS : How do I get Gold Award?

To achieve a Gold Award you must first achieve a Silver Award by attending the relevant training sessions. After that you will fill out an nomination form to prove that as a club/society you have gone well “above and beyond” what is expected of you. Criteria for Gold Award can be found at http://www.su.nottingham.ac.uk/studentgroups/stars/awards/gold/.

STARS : Some of my committee are going on an external course – can this count towards my silver and goal award?

Yes, all you need to do is let the STARS team know about it by contact Emma on su-training@nottingham.ac.uk – telling her as much information as possible about the course.

Tickets : How do I get tickets sold at the box office?

We can sell tickets for your society events, just bring the tickets in to Reception (Portland, B Floor) and any tickets that are sold, the money will directly go into your society account in the Treasury.

Tickets : How do I sell tickets on-line?

The forms section in the committee area includes a pro-forma for selling tickets online. Simply fill this out and follow the instructions.

Tickets : How do I check how many tickets I’ve sold?

Log on >> Admin >> Reports

Tickets : How do I change committee details on the website?

Log on >> Admin >> Organisational Properties

Tickets : Where can I get help/advice if I am putting on an event?

Our Events Manager Gemma Chance (gemma.chance@nottingham.ac.uk) holds surgery hours on Thursday evenings (4pm-6pm) where you can drop in and ask her if you have any queries. Jules Lediard, our Health and Safety Manager, is also available to ask for help - especially for trips. E-mail her on julia.lediard@nottingham.ac.uk.

Large events need to be given approval and this is done initially through completing the event approval form at least 14 days prior to the event and returning it to Jules Lediard (Julia.lediard@nottingham.ac.uk)

This is particularly important if your event is taking place on campus as estates need to give permission. Student Groups events are likely to be stopped if permission has not been sought.